Shipping policy
Shipping Policy
Made to Order, Not Made to Wait Around
Every piece in our collection is made to order — printed specifically for you once you hit "buy," not pulled off a shelf. Because each item goes through its own custom printing process before it ships, please allow a little extra time, typically 2-7 business days, compared to off-the-rack goods. Good things take a bit longer to surface — we promise it's worth the wait.
Setting Sail: Delivery Times
Once your order clears production, it's off to sea (or, well, a delivery truck). Standard shipping typically takes 3–5 business days within the continental US after your order ships.
All told, plan on roughly 5-12 business days from order to doorstep for standard shipping, factoring in both production and transit.
During busy seasons — especially the holidays from mid-November through mid-January — production can run longer, so we'd recommend ordering early to make sure your gear arrives in time.
Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status.
International Orders
We ship beyond our home waters too. International orders may take longer to arrive and could be subject to customs fees or import duties charged by your country — these are outside our control and are the responsibility of the recipient.
Order Changes & Cancellations Because orders go into production quickly, changes or cancellations may not be possible after the order is placed. Please contact us as soon as possible at [your email address] if you need to make a change.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 30 days of the estimated delivery date and we'll make it right. See our returns policy for details.
Wrong Address on File?
Double-check your shipping address at checkout — since every item is custom printed for you, we're not able to catch address errors before your order ships. If a package is returned to us due to an incorrect or incomplete address, we'll reach out to sort out reshipment.